Kosher Charlotte Hotel Refund Policy

🛑 Refund Policy: Let’s Keep It Real

We’re a small boutique hotel with limited rooms and big demand — kind of like concert tickets, but with fluffier towels.

So here’s the deal:

All bookings are final. No refunds. No take-backs. No “oops, I changed my mind.”

Why? Because when you reserve a room, we hold it just for you — and turn other guests away. If you cancel, we don’t just lose sleep — we lose income.

But hey, don’t worry — your money isn’t vanishing into a corporate black hole. It’s helping support a real, local family (ours!). We’re the ones folding sheets, cooking meals, answering emails, and making sure everything feels just right for your stay.

If something truly went wrong and you're feeling upset, reach out. We’re not heartless — just small. Tell us your story. While we can’t promise a refund, we do promise to listen and respond like humans.

Thanks for understanding and supporting local!